Training & Experience: Most employers will provide on-the-job training for billing and collections specialists. Relevant coursework includes accounting, business, finance, economics and statistics. Some employers may prefer candidates who have a bachelor’s degree in accounting, business or a related field. The following are some of the qualifications that are often required for a billing and collections specialist:Įducation: Entry-level billing and collections specialists are typically required to have a high school diploma or GED. Billing And Collections Specialist Job Requirements As software continues to improve, it will become easier for companies to automate some tasks currently performed by billing and collections specialists, such as sending bills and collecting payments. The employment of billing and collections specialists is expected to decline over the next decade.Įmployment growth will be limited because automation will allow fewer billing and collections specialists to process more accounts. They may also earn additional compensation in the form of bonuses. Creating reports about billing and collections activities for managementīilling And Collections Specialist Salary & Outlookīilling and collections specialists’ salaries vary depending on their level of education, years of experience, and the company size and location.Resolving patient complaints regarding bills or other aspects of service by contacting the provider’s office manager or supervisor.Preparing billing statements for patients who have recently received treatment or services from the practice.Negotiating with patients to arrange payment plans or accepting partial payment in exchange for extending the due date of a payment.Obtaining approval from insurance companies for treatment plans proposed by physicians, if required by state laws.Reviewing patient accounts for accuracy, then sending out bills and collecting payments from patients on a regular basis. Contacting patients to confirm insurance coverage and making any necessary adjustments to accounts.Coordinating with insurance companies to ensure that claims are processed in a timely manner.Preparing reports of delinquent accounts for legal action such as lawsuits or referral to debt collection agencies.Billing And Collections Specialist Job DutiesĪ billing and collections specialist typically has a wide range of responsibilities, which can include: They commonly work closely with other departments within their company, such as customer service or marketing, to ensure that all parties involved are satisfied with the end result. They may also be tasked with collecting payments from customers on behalf of their company.īilling and collections specialists must have strong interpersonal skills in order to effectively communicate with both internal and external stakeholders. Billing and collections specialists are responsible for managing the billing process for their organization.
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